Welcome to the Multi-Factor Authentication Rollout Pack!
The partner version of the rollout pack provides
customizable templates and other resources to help Salesforce Partners plan for
MFA and prepare their customers to log in with it. The resources assume you’re
using the free MFA functionality provided by Salesforce for direct logins to customer
orgs, but they can be adapted to work for an SSO identity provider’s MFA
service.
Salesforce
OEM Partners:
As Salesforce doesn’t communicate with your customers, you can use these
resources to provide them with notice about the MFA requirement and the fact
that MFA is automatically enabled when production orgs are created. To help
your customers prepare their end users, they can access the customer version of
the rollout pack in the /Customer version folder. You can also direct
them to the Multi-Factor
Authentication for Salesforce site, where they can get more MFA resources.
The partner
version of the rollout pack is in the /Partner version folder and
includes these resources:
Plan
for MFA |
|
About
MFA Requirement-Partners-v2.docx |
Get up to speed on the Salesforce contractual requirement
to use MFA and how it affects your customers. |
MFA Overview
Presentation-Partners-v2.pptx |
Presentation
that you can use to get alignment on MFA — within your company and with your
customers’ leadership and stakeholders. If your customers are responsible for
training their users and managing MFA, use this deck to drive awareness via
webinars or ask-the-expert sessions that you host. (See this topic in Salesforce Help for additional
information.) |
Test
Plan Template-Partners-v1.xlsx |
Simple template to help coordinate testing an MFA
implementation. (See this topic in Salesforce Help for additional
information.) |
Prepare
Users for MFA |
|
MFA
Comms Email Template-Partners-v2.docx |
Email template that you can customize and send out
to communicate with your customers about the MFA requirement and to prepare
them for MFA logins. (See this topic in Salesforce Help for additional
information.) |
MFA
Training Deck-Partners-v2.pptx |
Customizable deck for training your customers’ users
on what MFA is, how it works, and how to register and log in with supported
verification methods. (See this topic in Salesforce Help for additional
information.) |
Onboarding_3rd-Party
Authenticator Apps-Partners-v2.docx Onboarding_Built-In Authenticators-Partners-v2.docx Onboarding_Salesforce Authenticator-Partners-v2.docx Onboarding_Security Keys-Partners-v2.docx |
Customizable onboarding guides that show users the
steps for registering and logging in with each of the MFA verification methods that are
supported by products built on Salesforce technologies. (See this topic and this
topic in Salesforce Help for additional information. |